“The most important single ingredient in the formula for success is the knack of getting along with people.” —Theodore Roosevelt
Today, we call this emotional intelligence. My latest book, "Whatever You Are, Be a Good One: A Guide to Effectiveness is the Workplace," provides over one hundred methods for increasing your emotional intelligence as an employee.
The Mirror Exercise
There is an old saying that points out, “We dislike most in others, what we dislike most in ourselves.”
With
that in mind, to remove excess negativity, resentment, judgment, or tension in
a relationship, use the mirror exercise. The next time you feel angry,
frustrated, or judgmental of another, flip it. In other words, ask yourself
where you behave like the other person (or worry that you may lapse into that
behavior and so spend lots of energy trying hard to not be “that way”). Instead
of looking at them and labeling, look at yourself and make a mental shift.
For
instance, let’s say you are very conscientious about being on time. You wake up
earlier than you’d like; you speed sometimes to make it there on time; you get
upset with slow traffic; you start the morning frantic and frustrated with your
family… all to make it there at the stroke of your start time. Now, let’s also
say that you have a co-worker who consistently “slides in” at least 5 minutes
late on a regular basis.
Chances
are great that you highly resent this behavior. After all, you are really
making timeliness a priority and this person clearly doesn’t care, right?
What’s
likely happening is that you are realizing that you too have an issue with
punctuality. Otherwise, you would find yourself easily getting to places in
plenty of time. That this other person is seemingly not going through the pains
that you are to be on time angers you. This is because you feel you are giving
up a great deal in terms of peace of mind and lowered stress levels to honor
your priority of punctuality.
Instead
of resenting the latecomer, try instead to see that you are also capable of being
late. We are all sometimes late!
Realize that you are transferring your own self-judgment onto the other person
(’cause that’s easier and more fun) and continue on to the next page for releasing this judgment.