The title got your attention, didn't it? And NOT in a good way.
Aren't you feeling a little agitation right now? I bet you are. This is the normal response to being told we are WRONG. Your intention in reading further may even be to prove to me that you are NOT wrong, but quite right. And you don't even know what we are talking about yet!
This attitude is why we have conflict. Conflict is caused by the desire to be right. Think about an argument you have recently had. Was it with your spouse, co-worker or who was next in line at Target? It doesn't matter WHO is was, or what you THINK about them, or even what the actual FACTS were. What generated the conflict was your need to prove you were right about whatever happened.
In any given situation that involves conflict (whether that is aggressive conflict or polite conflict, it hardly matters) you would be better off in the long run to give up your irresistible need to be right EVERY TIME. You may wish to fight to the death on some issue that is important to you---and those fights are likely the ones that define who you are and what you stand for. But when you are fighting over who took the garbage our last or were you the next one in line, you may need to see where your need to be right is getting in your way.
Dr. Robert Bolten, bestselling author of "People Skills" states, "My research indicates that 95% of all conflict stems from our irresistible need to be right. Our conflict would greatly diminish if we gave up this mindset."
So how do we go about changing this mindset? Following are a couple of quotes based on Dr. Stephen Covey's Work (The Seven Habits of Highly Effective People) and to take a quote from this list and put it to work for you. Place it on your computer screen, as a screensaver or post if somewhere you will see often like the bathroom mirror.
"Assertiveness is defined as courage balanced with consideration." My interpretation: Have the guts to stand up for yourself, but do it with some manners.
"What is more important ? To be right in your relationships or to be effective in them?" My interpretation: On your deathbed, will your last words be "I was loved" or "I was right" ?
Excerpt #70 from my book "101 Ways to Love Your Job."
See Stephanie's site Work Stress Solutions for more information like this.
